QuickBooks Live September 23, 2019

Following our recent conversion, there was an issue with the transition of QuickBooks to our new system. As a result, customers utilizing the QuickBooks program were unable to access their SSB account information.

Beginning on Monday, September 23, Quickbooks and Quicken will be live for our customers:

• Quicken Direct Connect and Web Connect + QuickBooks Web Connect and QuickBooks Direct Connect users will be able to gain access to the program beginning on September 23rd. 

• QuickBooks Express Web Connect users will be able to gain access on September 27th.

As SSB Bank completes its system conversion to the new Quickbooks software, you will need to modify your QuickBooks settings to ensure the smooth transition of your data.

To complete the conversion of your account information, you will need to deactivate and reactive your Quickbooks/Quicken account as outlined in the instructions provided below for your specific connection type. You will need your login credentials for online banking to complete the process.

You should perform the following instructions exactly as described and in the order presented. If you do not, your online banking connectivity may stop functioning properly. This conversion should take 15–30 minutes. 

Additional Questions or Concerns

Don't hesitate to get in touch with one of our Customer Service Reps by filling out the form below or calling us at 412.837.6955.

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