Banking Careers with SSB Bank
At SSB Bank, we believe the biggest investment we can make is in our employees.
As a community bank, we look for people who are as dedicated to helping our customers and neighborhoods as we are. We're not just a bank, and this is not just a job.
Currently accepting applications for the following position(s):
Teller/Customer Service Representative
Job Description
Role:
To assist customers with their financial transactions, involving paying and receiving cash and other negotiable instruments.
Essential Functions & Responsibilities:
- Receives and processes customer financial transactions, including deposits, withdrawals and loan payments; sells money orders and travelers checks to customer; transfers amounts from customer accounts as directed.
- Welcomes customers and provides routine information concerning services and directs customers to appropriate department for specific information and service.
- Post transactions to customer accounts and maintain customer records.
- Balances cash drawer and daily transactions.
- Other duties as assigned.
- Cross-sells bank services.
- Performs a variety of miscellaneous tasks including typing, filing, computer input and answering the telephone.
Performance Measurements:
1. To provide friendly, professional, personal service to all customers.
2. To balance at least 99% of the time, being no more than 10X off and with total offages not to exceed $50 in a 1 month period.
3. To handle an established 30% of branch/department transactions as determined by department head to be measured in performance evaluation goals.
4. To strive for posting accuracy, measurement to be determined by department manager and to be measured in employee performance evaluation goals.
5. To troubleshoot and resolve customer and internal inquiries in a timely, friendly and accurate manner.
6. To make a minimum of 2 - 5 sales referrals per month.
7. To maintain a dependable record of attendance and timeliness.
Knowledge and Skills:
Experience: Up to six months of similar or related experience.
Education: A high school education or GED.
Interpersonal Skills: Courtesy, tact, and diplomacy are essential elements of the job. Work involves personal contact with others inside and/or outside the organization, generally regarding routine matters for purposes of giving or obtaining information which may require some discussion.
Other Skills: Ten key calculator and computer keyboard by touch. Must be good with detail to deal with numbers and names.
This Job Description is not a complete statement of all duties and responsibilities comprising the position.
Job Type: Full-time
Salary: $9.00 to $12.00 /hour
COVID-19 considerations:
Customers come into the Bank by appointment only, otherwise, they must use our drive-through. The interview process will start with a virtual interview. Selected candidates will be invited for an in-person interview prior to hiring.
To receive an application, please fill out the contact form below.
